Terms of Use

Last updated: 1 September 2024

1. Acceptance of Terms Welcome to WPgoby! By accessing or using our website wpgoby.com and services, including web hosting, you agree to comply with and be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Provided WPgoby offers a range of services, including WordPress maintenance, web hosting, website updates, security monitoring, performance optimization, and customer support. Access to certain features and services may require you to apply for an account, which we will create on your behalf.

3. Account Responsibilities

  • Account Creation: Clients must apply for an account through our website. Upon approval, we will create the account on your behalf. Once the account is created, login credentials will be sent to you, and you will be requested to change your password immediately for security purposes.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials after they have been sent to you. WPgoby does not have access to your password. You are fully responsible for all activities that occur under your account.
  • Unauthorized Access: You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account information.

4. Payment and Billing

  • Payment Process: Payments for services, including web hosting, are processed through Stripe, our third-party payment processor. By using our services, you agree to comply with Stripe’s terms and conditions.
  • Billing Cycle: Billing cycles will be communicated at the time of purchase. You agree to pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable.
  • Refund Policy: All fees paid are non-refundable unless otherwise stated in a specific service agreement.

5. Use of Services

  • Prohibited Activities: You agree not to misuse our services. Prohibited activities include but are not limited to:
    • Engaging in illegal activities or violating applicable laws.
    • Attempting to interfere with the proper functioning of the website or our services.
    • Distributing viruses or harmful software through our website.
    • Attempting to gain unauthorized access to our systems or networks.

6. Intellectual Property

  • Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of WPgoby or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • License: We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal and business purposes in accordance with these Terms of Use.

7. Termination of Services

  • Termination by You: You may terminate your account at any time by contacting us. Upon termination, you will no longer have access to the services, and any data stored in your account may be deleted.
  • Termination by Us: We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users of our services, us, or third parties.

8. Limitation of Liability To the fullest extent permitted by law, WPgoby shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the services.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any bugs, viruses, or similar software transmitted to or through our services.

9. Indemnification You agree to indemnify, defend, and hold harmless WPgoby, its affiliates, officers, directors, employees, and agents, from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the services, your violation of these Terms of Use, or your infringement of any third-party rights.

10. Governing Law These Terms of Use shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Singapore for the resolution of any disputes arising out of or relating to these terms or your use of our services.

11. Changes to the Terms of Use We may modify these Terms of Use from time to time. We will notify you of any changes by posting the updated terms on our website and updating the “Effective Date” above. Your continued use of our services after any such changes constitutes your acceptance of the new Terms of Use.

12. Contact Information If you have any questions about these Terms of Use, please contact us at [email protected].

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